HubSpot - Xero Integration

Seamlessly Connect Your Business with Xero
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Every Xero environment is configured differently, and no two businesses use HubSpot in exactly the same way. That’s why off-the-shelf integrations rarely deliver what’s needed.

At H&D, we take a consulting-led approach. Our team works with you to understand your specific Xero product setup and the data flows that matter most to your business. We then design and build a tailored integration using our Integration Glue Framework, ensuring a clean, scalable, and reliable connection between HubSpot and Xero.

The result: your teams get access to the right data in the right place, without manual entry, duplication, or compromise.

Common Use Cases

  • Syncing invoice data from Xero into HubSpot, allowing for real-time visibility of payment status
  • Feeding deal and contact data into Xero, helping accounting teams track sales progress
  • Two-way invoice and payment status sync to ensure accurate financial reporting
  • Connecting sales and accounting teams by streamlining data flow between HubSpot and Xero

The result: your teams get access to the right data in the right place, without duplication or compromise.

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Typical Mapping

Below are common entity/object mappings between HubSpot and Xero products.

Both Xero and HubSpot are highly configurable, so our first step is always to understand how your business operates, including automations, reporting, and insight needs. From there, our team recommends the best-fit mapping for your requirements.

 

Because we use a low-code custom framework, we can rapidly build and deploy tailored solutions. Unlike iPaaS tools with rigid structures or outdated API support, our approach gives you full flexibility: if it’s possible, we can deliver it.

Here are some examples of mappings we’ve implemented between HubSpot and Xero platforms:

HubSpot
Xero
Deals + Line Items Deals + Line Items

Deals + Line Items

Invoices

Companies Companies

Companies

Companies

Contacts Contacts

Gotchas, Challenges & Limitations

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Data Model Differences

A common challenge is the data model difference for sole traders, where a single contact is both an individual and a company. This can cause issues with syncing if the data models are not aligned.

Xero App Limits

There are limitations on the number of connected portals a single Xero app can have (typically limited to 10). Additionally, different tiers of Xero pricing may limit the number of private apps that can be connected (often limited to 2).

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Integration Options

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Integrating HubSpot with Xero is not a one-size-fits-all exercise. Each business has unique processes, data models, and compliance requirements. With years of experience delivering complex HubSpot and financial system integrations, we know where the pitfalls lie and how to design solutions that work reliably at scale.

iPaaS & Automation Tools

iPaaS platforms and automation tools often look like the “quick fix.” In reality, they come with challenges:

  • Expensive: subscription costs add up quickly.
  • Constrained: limited flexibility, often unable to handle advanced requirements.
  • Outdated: many don’t keep pace with the latest APIs and custom objects.
  • Risky: builds frequently hit limitations mid-project, forcing pivots that cause delays and additional costs.

We’re happy to support other platforms, but because they often introduce limitations or unexpected roadblocks, we can’t provide fixed-price quotes or guaranteed timelines. For this reason, we strongly recommend locking in your integration scope, timeline, and delivery date before starting other parts of your project.

If you do choose a different tool, our HubSpot integration experts can still support you on a consulting basis, with blocks of hours available to guide your team through implementation.

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HubSpot Data Sync

Where Xero objects and fields are supported by HubSpot Data Sync (part of Data Hub), this is our recommended first option.

Data Sync offers a simple, native, and secure way to keep contact and company information aligned between systems with minimal configuration. It is fully managed by HubSpot, making it ideal for teams who want fast setup and low ongoing maintenance.

Because Xero’s API primarily focuses on financial data, Data Sync support is typically limited to core CRM records. Where businesses need to surface invoice or payment information in HubSpot, automate finance-related workflows, or sync data beyond contacts and companies, we can help extend HubSpot’s native integration capabilities with additional configuration or custom development.

Custom Integration Development

Some integrations require more than standard mappings or out-of-the-box tools can provide. When your Xero environment involves financial data, invoice workflows, multi-object relationships, or processes that must align tightly with HubSpot, we deliver a fully tailored custom integration built around your business operations.

Our custom development approach allows us to design integrations that connect directly to your data structure, accounting processes, compliance requirements, and reporting needs. This ensures a clean, scalable, and future-ready connection between HubSpot and your Xero organisation(s).

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Integration Options Comparison

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Aspect
iPaaS / Automation Tools
Avidly with Glue Custom Integration
Cost Cost

High recurring subscription fees

Ongoing hosting & support fees, but typically lower than iPaaS and with added benefits

Speed to Deliver Speed to Deliver

Slower – extra layers add complexity

Faster – streamlined, direct development

Flexibility Flexibility

Limited – often can’t handle complex integration requirements

Fully tailored to your business processes

Reliability Reliability

Risk of mid-build failures and pivots

Clean, predictable, and stable builds

Scalability Scalability

Constrained by platform limits

Designed to scale as your business grows

Support for HubSpot APIs/Objects Support for HubSpot APIs/Objects

Often outdated, missing new features

Always built on the latest APIs and objects

Long-Term Value Long-Term Value

Cost sire, ROI drops over time

Lower ongoing costs, plus wider Integration Glue benefits beyond hosting

Our Approach

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What Makes Our Approach Different

  • Consulting-Led: We tailor every integration to your Xero instance and business needs.

  • Future-Proof: built on the latest HubSpot APIs and objects, unlike many packaged tools.
  • Delivered by Experts: all consulting, design, and development work is handled by H&D / Avidly’s experienced team.
  • Cost-Effective: faster to build and maintain than iPaaS solutions, with lower long-term costs.
  • Proven Framework: To accelerate development and maintain enterprise-grade reliability, our team builds on a structured internal integration framework that provides best-practice SDLC processes, secure hosting, version control, monitoring, and consistent development patterns.

    This framework enables rapid setup, stable delivery, and simplified long-term maintenance, while still giving you a fully custom integration tailored to your Xero configuration and specific HubSpot requirements.

The result: a flexible, reliable integration built to last, delivered by experts who understand both HubSpot and Xero inside out.

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Discover

  • Get access to your Xero environments and payloads

  • Confirm key data flows & inclusions

Design

  • Detailed field mapping and transformations between the platforms.

  • Specification for match, merge, create and update rules.

Develop

  • Set up the integration environments on the platform.

  • Create a HubSpot integration app.

  • Connect to your HubSpot and Xero platforms.

  • Build out your match, create, update, merge, mapping and transformation rules.

Deliver

  • Internal testing.

  • Your testing.

  • Launch.

  • Post launch monitoring with real data.

Hosting, Monitoring & Maintenance

  • GCP Logging: We use Google Cloud Platform (GCP) logging for standard monitoring and to track the integration's health.
  • Xero Logs: Most interactions with Xero are explicitly logged within the Xero platform itself, which can be reviewed if necessary.
  • HubSpot Logs: While generally less detailed than GCP logs, HubSpot's own logging can also be used for monitoring and troubleshooting.

All integration approaches, iPaaS, automation tools, and Integration Glue custom integrations, involve hosting costs. Integration Glue Custom Integration hosting typically starts from USD $99 per month. This can be tailored to your business needs (e.g. static IP addresses, custom network configurations) at an additional cost.

With Integration Glue Custom Integration Hosting, you’re covered for major HubSpot updates as well as generic security and framework improvements.

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However, changes to how the integration functions, such as new mappings, transformations, or adjustments to your Xero platform, are not included in the hosting fee.

We’ve also seen with iPaaS and automation platforms that platform changes can cause delays, outages, or require configuration workarounds to keep systems running.

To avoid disruption, we recommend a maintenance contract with H&D, giving you:

  • Peace of mind: proactive monitoring and error detection
  • Less downtime: quick response to issues before they escalate
  • Future-ready integrations: small changes applied as your HubSpot or Xero setup evolves
  • Continuous improvement: enhancements that keep your integration running smoothly and optimally

FAQs

How do we get started with an integration?

Getting started begins with a short discovery conversation where we learn about your systems, what data needs to flow between them, and the business outcomes you want to achieve.

From there, we confirm the scope, validate technical requirements (e.g. access, APIs, data structures), and recommend the best approach, whether that’s HubSpot Data Sync, custom integration development, or supporting your existing iPaaS platform.

Once aligned, we provide a clear plan, timeline, and the next steps to begin the project.

What are the steps involved?

Our integration process follows a simple and predictable structure:

1. Discover
We review your systems, confirm data flows, and understand how your team uses each platform.

2. Design
We document the mapping, rules, logic, transformations, and sync direction required to connect both systems.

3. Develop
We configure environments, set up authentication, build the integration logic, and prepare everything for testing.

4. Deliver
We test internally, support you through user acceptance testing, deploy to production, and monitor the first live sync.

This structured approach ensures accuracy, reliability, and consistency across every integration we deliver.

Where does a partner support us?

As your integration partner, we support you throughout the entire project — strategically and technically.

This includes:

  • advising on the best integration approach
  • designing the data mapping and logic
  • handling authentication, configuration, and setup
  • building, testing, and deploying the integration
  • assisting with reporting or workflow alignment inside HubSpot
  • providing post-launch monitoring, optimisation, and optional ongoing maintenance

Whether you’re using HubSpot Data Sync, a custom integration, or an iPaaS platform, we act as your end-to-end support partner to ensure the integration works the way your business needs it to.

Is my data secure when using this integration?

Yes. Our integrations process data transiently, encrypt traffic end-to-end, and follow OWASP and ISO-aligned security practices. We do not store customer data by default, and access is tightly controlled through least-privilege IAM and secure secret management.

Learn more in our full security overview

What software development security practices do you follow

We follow ISO/IEC 27001 and 27002–aligned secure development practices across all custom software and CMS deployments. This includes SSO-protected source control, code reviews, CI/CD security checks, vulnerability scanning, least-privilege access, and transient in-memory data handling with no persistent customer data stored by default.

You can read our full Software Development Security Practices documentation